Maui Regional ITS Architecture

Element Expanded Functional Requirements: Maui Bus Paratransit Dispatch


Functional Area: Transit Center Multi-Modal Coordination
  1. The center shall coordinate schedules and services between transit agencies, traffic management, maintenance and construction operations, parking management, and other surface or air transportation modes.
  2. The center shall share transfer cluster and transfer point information with multimodal transportation service providers, other transit agencies, and traveler information service providers. A transfer cluster is a collection of stop points, stations, or terminals where transfers can be made conveniently.
  3. The center shall accept requests from traffic management to change routes and schedules as part of the implementation of demand management strategies.
  4. The center shall coordinate transit services for special events, planning services for the event and managing transit services on the day of the event.
  5. The center shall provide transit operations personnel with the capability to control and monitor transit service coordination activities.
Functional Area: Transit Center Paratransit Operations
  1. The center shall process trip requests for demand responsive transit services, i.e. paratransit. Sources of the requests may include traveler information service providers.
  2. The center shall monitor the operational status of the demand response vehicles including status of passenger pick-up and drop-off.
  3. The center shall generate demand response transit (including paratransit) routes and schedules based on such factors as parameters input by the system operator, what other demand responsive transit schedules have been planned, the availability and location of vehicles, the relevance of any fixed transit routes and schedules, road network information, and incident information.
  4. The center shall dispatch demand response (paratransit) transit vehicles.
  5. The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc.
  6. The center shall disseminate up-to-date schedules and route information to other centers for demand responsive transit services (paratransit).
  7. The center shall collect the log of passenger boardings and alightings from the paratransit vehicles.
Functional Area: Transit Center Security
  1. The center shall monitor transit vehicle operational data to determine if the transit vehicle is off-route and assess whether a security incident is occurring.
  2. The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches.
  3. The center shall support the back-office portion of functionality to authenticate transit vehicle operators.
  4. The center shall exchange transit incident information along with other service data with other transit agencies.
  5. The center shall receive information pertaining to a wide-area alert such as weather alerts, disaster situations, or child abductions. This information may come from Emergency Management or from other Alerting and Advisory Systems.
  6. The center shall send wide-area alert information to travelers (on-board transit vehicles or at stations/stops) and transit vehicle operators.
  7. The center shall coordinate the response to security incidents involving transit with other agencies including Emergency Management, other transit agencies, media, traffic management, and traveler information service providers.
  8. The center shall receive threat information and status on the integrity of the transit infrastructure.
  9. The center shall provide support to remotely disable (or reset the disabling of) a transit vehicle in service.
Functional Area: Transit Center Vehicle Tracking
  1. The center shall monitor the locations of all transit vehicles within its network.
  2. The center shall determine adherence of transit vehicles to their assigned schedule.
  3. The center shall support an interface with a map update provider, or other appropriate data sources, through which updates of digitized map data can be obtained and used as a background for transit tracking and dispatch.
  4. The center shall provide transit operational data to traveler information service providers.
  5. The center shall provide collected transit probe data to traffic management centers and traveler information service providers for use in measuring current traffic conditions.
Functional Area: Transit Data Collection
  1. The center shall collect transit management data such as transit fares and passenger use, transit services, paratransit operations, transit vehicle maintenance data, etc.
  2. The center shall assign quality control metrics and meta-data to be stored along with the data. Meta-data may include attributes that describe the source and quality of the data and the conditions surrounding the collection of the data.
  3. The center shall receive and respond to requests from ITS Archives for either a catalog of the transit data or for the data itself.
  4. The center shall be able to produce sample products of the data available.
Functional Area: Transit Evacuation Support
  1. The center shall manage the use of transit resources to support evacuation and subsequent reentry of a population in the vicinity of a disaster or other emergency.
  2. The center shall coordinate regional evacuation plans with Emergency Management - identifying the transit role in an evacuation and the transit resources that would be used.
  3. The center shall coordinate the use of transit and school bus fleets during an evacuation, supporting evacuation of those with special needs and the general population.
  4. The center shall adjust and update transit service and fare schedules and provide that information to other agencies as they coordinate evacuations.
 

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